Highlights
- Work with an experienced and collaborative team of Technology professionals
- Enjoy non-for-profit salary packaging up to $15,900 per year
- Access Health and Wellbeing programs including Employee Assistant Program
- Hybrid working arrangements supported
- Great office location within 10 minutes’ walk from train station/low cost parking available (re-location to Liverpool in late 2024)
About the Network Support Officer role
We have an opportunity for a Network Support Officer to join our Technology team. Supporting the enterprise network and technology functions organisational wide, you will provide high quality technology services to SGCH internal and external stakeholders.
Working collaboratively with the Network and Technical Project Manager, delivering network management, designs, implementation and maintenance of existing technologies, as well as technical projects to deliver improvements in a detailed and accurate manner.
To succeed in this role, you will have security awareness, high level analytical skills, strong communication skills, and good stakeholder management capabilities.
This is a permanent role, based at our Hurstville office currently (re-location to Liverpool in late 2024) and requires travel to other SGCH office locations as required.
About you (essential requirements)
- Experience, training and/or relevant qualifications (or working towards) in specialised Network technical knowledge and core network technologies including:
- WAN (Carriage, VPN, Cloud – Azure, SD-WAN, Third-parties)
- LAN and Wireless LAN (design, implementation & management of DHCP, VLANs, HSRP, right-sizing)
- Security (NGFW & external 3rd-party management, device hardening, switch port security, IDP/MFA)
- Extensive experience in the support of identification, information/evidence gathering and analysis of network/infrastructure troubleshooting and testing
- High level analytical skills with high attention to detail in problem solving and logical critical thinking
- Excellent interpersonal and stakeholder management skills to effectively liaise with vendors, partners and providers (ie MSPs, NBN and Carriers) to ensure delivery and support align with service level agreements and business standards
- Strong written and verbal communication skills with the ability to adapt communication to technical and non-technical audiences including information sharing and presentations
- Experience working in a team to achieve high quality results within required timeframes and priorities
How To Apply
Please refer to the full Network Support Officer position description for further details including the essential criteria.
If this sounds like you, please send a cover letter addressing the essential criteria and a copy of your up-to-date CV using the form below before before 9:00am, Tuesday 16 July 2024.
Position Description: Network Support Officer
Please note that no late applications will be accepted.