Highlights 

• Permanent full time. Enjoy a 35-hour working week – Monday to Friday
• Work with an experienced and collaborative team and community housing professionals.
• Enjoy non-for-profit salary packaging up to $15,900 per year tax free plus an additional $2500 for meals, entertainment and accommodation.  
• Access Health and Wellbeing programs including Employee Assistance Program- free confidential support for your family
• Paid Parental leave
• Great office locations, close to public transport

What we do

St George Community Housing (SGCH) provides sustainable, safe, and affordable housing as the foundation for our customers to connect to opportunities and build their communities. With a business head and a social heart, we deliver together with passion and purpose, guided by our values. Recognised as Employer of Choice (Public Sector and Not For Profit) at the 2022 Australian Business Awards, at SGCH you can realise your potential, whilst being supported to balance and achieve. 

About the Senior Tenancy Manager role and about you 

As a Senior Tenancy Manager, you are an experienced social and/or affordable housing tenancy manager, skilled in supporting vulnerable people and families to sustain their tenancies. You are driven by achieving operational best practice and excellence, supporting other team members to learn and grow through training and coaching approaches. 

This role is critical to our business, as you are the main point of contact for customers to access our services and you set the standard for a positive customer experience. You work as part of a team of dedicated SGCH staff and partner organisations with a shared purpose to improve outcomes for tenants and social housing communities. 

This role is permanent, full-time and based at our St Leonards office with travel to your portfolio as required. 

About you (essential requirements)

• • Experience working with people from diverse backgrounds and cultures, including vulnerable people experiencing homelessness, rough sleepers, people managing mental health issues, experiencing domestic and family violence, people with disability, young people, older people
  • Experience working in a tenancy manager role, or similar, with a community or public housing provider
  • Experience at NSW Civil and Administrative Tribunal (NCAT)
  • Strong knowledge and understanding of NSW Residential Tenancies Act 2010
  • Understanding of network of support services and ability to lead on case coordination approach with support partners
  • Self-motivated with a learning mindset, with experience working collaboratively to share practice
  • Current NSW driving license

  Desirable Skills

  • Degree or relevant experience in social work, social services, community services, welfare, or relevant discipline

How to apply

Please refer to the full Senior Tenancy Manager Position Description position description for further details including the essential criteria.

If this sounds like you, please send a cover letter addressing the essential criteria (no more than 2 pages), and a copy of your up-to-date CV using the form below before 9.00am, Wednesday 09 October 2024.

Please note that no late applications will be accepted.